Customer Service Executive

Full Time
Posted 2 years ago

We are looking for a Customer Service Executive (Email, Chat & Call Support) for International Inbound support in Johar Town, Lahore.

Role & Responsibilities

  • Respond to customer queries about the product, pricing, and availability across all available channels
  • Work with internal teams such as purchasing, logistics and accounts teams to resolve customer queries
  • Exceptional communication skills preferably with a foreign accent.
  • Experience in Call Center Industry will be preferred.
  • Excellent skills in Customer Management.
  • Complaint Management & Escalation Process.
  • The candidate should be Target Oriented.
  • Regular attendance and punctuality.
  • Candidates will be responsible for receiving inbound calls and RMA.


  • School fees reimbursement – 5000 PKR per kid up to 2 kids
  • EOBI Contribution.
  • Loan Facility
  • Annual holidays
  • Annual Trips
  • Annual Bonus


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Job Features

Job CategorySales & Business Development
Experience1 Year (1-2 years of handling customer service, call center, help desk in any industry preferably in Trade, Logistics, Freight Forwarding, Supply chain, Warehousing, Transportation sector.)
Timings01 pm – 10 pm (UK Mobility)
QualificationBachelor’s degree
Job TypeOffice-Based/On-site (No Remote applications acceptable)
Basic SalaryPKR 45,000 - 65,000 PKR
GenderNo Preference
Age22 - 35 Years
Career LevelExperienced Professional

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